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DBITS Contract Number: DIR-TSO-3932

Deliverables-Based IT Services

The Texas Department of Information Resources (Texas DIR) offers Deliverables-Based IT Services (DBITS) as part of its Cooperative Contracts program to state and local government, public education, and other public entities in Texas, as well as public entities outside the state.

Approved Categories 

Go IT Services is an approved Texas DIR Cooperative Contracts DBITS vendor. Our DBITS contract may be reviewed directly on the DIR Cooperative Contract page for Go IT Services.

The DBITS contract allows Go IT Services to provide Texas DIR customers with services in the following categories:

Application Maintenance and Support

1) Definition:  Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems.  Application Maintenance and Support also applies to applications running in a production environment.

2) Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation.  Services may need to be available 24/7 or on an on-call basis.

Technology Upgrade/Migration and Transformation

1) Definition:  Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology.  Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

2) Examples of included services:  assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative.   Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones.  The following activities may also be included:  planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

DBITS Contract Information

Our DIR DBITS contract details are listed below.

Contract DIR-TSO-3932
Contact Traci Clarke
Phone# 713-934-3000
Fax# 713-934-3099
E-Mail dbits@goitservices.com
Texas Department of Information Resources

Cooperative Contracts

Go IT Services is an approved DIR Cooperative Contracts vendor. The Cooperative Program allows customers to purchase directly from an approved DIR vendor. Customers contact the vendor for product and pricing information. They also send their purchase orders, with the DIR contract number (DIR-TSO-3932), and payments directly to the vendor, not to DIR. This streamlines the order process so customers receive their products/services quickly.

How to Get a Quote

Texas DIR requires two items to be completed before work can begin:

  1. DBITS Statement of Work (SOW)
  2. Purchase Order (PO)

Please email dbits@goitservices.com or call 1-877-663-0100 and one of our DBITS project managers will work with you to complete the SOW. Once the SOW is completed and executed, you can request a PO from your purchasing department to be submitted to Go IT Services. As soon as we receive the PO, we will begin work on your project.

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